Privacy Policy

Solartronics is proud to declare that there is no hidden methodology to extract personal data.

The information from a visitor is only collected if you place an order, register on our website, enter into a running contest, answer questions based on a survey, engage in an official communications such as email or Whatsapp or if you participate in any other website feature at will.

Our order form is based on requirements from Courier Company to deliver your parcel accurately. Almost all our products are fragile in nature and getting them back or marked as return is a serious loss to us since most of the courier personnel don’t handle the products carefully.

Our order form consists of primary fields such as complete name, phone number, company name (only in case you are willing to join us as a re seller), e-mail address (meant for communicating on our upcoming or new products), phone number and complete postal address. You may also visit our site anonymously to have a detailed view on our product range.

Like many competitive websites, we use cookies to make your experience unmatched and target you with our new products digitally. Using cookies is also our need to gather information on regional visitors, unique visitors, page visits and bounce back ratios to improve our depth of marketing.

How Is Your Information Used In Future?

We collect information when you make a purchase. This information is further used for following purposes:

  • Personalize your site experience based on your information and deliver you the right content and product types that you might have been interested in.
  • Your information saved with us also allows us to track your requests so our customer services respond you in time with your order details in-hand.
  • Quick transaction process.
  • You may receive survey or feedback requests based on your previous order.
  • If you have opted-in to receive our newsletters, we will be sending you emails periodically. If you feel to opt-out, always email us your request to solartronicspakistan@gmail.com

How is your information protected with us?

Our site caries variety of measures to secure information stored on our servers. Safety of your personal information is obligation for us. All your information is stored behind secured networks and is only visible to a limited number of people who have access to it and all our personnel are strictly required to keep customer information confidential. Whenever a customer places an order, it is secured to our server.

Disclosure of information to a Third Party:

Solartronics doesn’t encourage sale, trade or transfer a customer’s personal information unless we inform you about it in advance or if it is a matter of law enforcement. The term third party doesn’t include Solartronics’ web store or social media pages. Third party also doesn’t include web hosting or domain service providers who are liable to assist us in website operations, server assistance or business process.

Change in Our Privacy Policy:

Solartronics is completely independent to revise it’s privacy policies at any time. Our changes will be posted on our website highlighted properly so they can be viewed by previous visitors as well as acknowledged by new ones. Our policy was last modified on July 2nd, 2019.

Questions & Feedback:

Your feedback regarding a product, customer service, website layout and concerns are of highest importance to us. You can share your input anytime and we will sure to respond your queries in 24 working hours.